How a project works
Every project moves through the same stages. At each one, you know what happens next, what you decide, and what you get.
| Stage | What happens | You decide | You get |
|---|---|---|---|
| 1. Start | You fill in the Start a project form (about four minutes) | Whether to book a call | A reply within two working days |
| 2. Discover | A call, then a short questionnaire about the process, your systems and your rules | What the AI may and may not do | A clear picture of the problem and what it costs you today |
| 3. Propose | I write a one-page brief and a fixed-price proposal | Go or no-go | The price, the plan, and what it will cost to run each month |
| 4. Agree | We sign, you pay the deposit, and you give me access the safe way | — | A start date |
| 5. Build | I build in small, tested pieces and show you progress | Anything that would change the scope or price | Working pieces you can try |
| 6. Shadow | The AI runs beside your team without acting, so we can compare its decisions with yours | Whether it is accurate enough to go live | A shadow report with the numbers |
| 7. Launch | The AI starts acting, with people approving anything that matters | Sign-off | A guide for your team, and a way to undo any release |
| 8. Run | Monitoring, fixes and a monthly report | Whether to keep, change or stop the support plan | Uptime, AI spend against the cap, accuracy and incidents |
| 9. Showcase (optional) | With your permission, I write up the project | What may be published, and whether you are named | You approve every word before it goes live |